Copyright

All content on this site such as, but not limited to text, graphics, logos, icons images and software, is the property of Air Cool Australia Pty Ltd (ABN 82072 363 903), trading as VYTAUTAS Mineral Water. Any improper use including reproduction, modification, distribution, transmission, republication or display of the content on this website is strictly prohibited. Use of any content of this website requires written permission by the owner.

Disclaimer

All prices quoted on this site are subject to change without notice due to currency fluctuations, changes in duty, GST, other government charges, and available stock levels.

Your Privacy

Your privacy is of paramount importance to us. We may hold, in Australia, some or all of the following personal information relating to your orders with us: Your full name, delivery address, billing address, email address and contact telephone numbers. Your personal information may be held in both secure digital format and secure physical format. We will not ask you for, or hold, any other personal information. We will not share your personal information with any outside party, for any purpose. The personal information we hold is provided by you. We do not gather personal information from any other source.

Any overseas sharing of your personal information observes strict privacy and security standards, both during transit and at the overseas destination. Your full name, delivery address, billing address, email address and contact telephone numbers are collected during the online order process and may be shared and stored by a trusted service provider outside Australia.

 

You may instruct VYTAUTAS Mineral Water in writing to destroy our digital or physical records of the following personal information in Australia: Your full name, delivery address, billing address, email address and contact telephone numbers. We cannot guarantee the destruction of this digital information by trusted service providers located outside Australia.

Secure Online Payments

VYTAUTAS Mineral Water uses eWay to process your credit card payment. Your complete credit card number cannot be viewed by VYTAUTAS Mineral Water or any third party. We do not store credit card details. Please visit www.eway.com.au for more information.

All prices displayed are in Australian Dollars (AUD) and include GST.

Refunds and Replacements

Inspect your delivery for damage or breakage before signing for it. Broken or damaged goods must be reported to VYTAUTAS Mineral Water within 24 hours of delivery.

Our Refunds and Replacement Policy includes the rights you have under the Australian Consumer Law, and provides you with additional benefits in addition to those rights, because your satisfaction is important to us.

Your rights under the Australian Consumer Law:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If your purchase is faulty, damaged, wrongly described or breaches a consumer guarantee we will gladly refund your money or replace the product upon presentation of your proof of purchase. If your purchase incurred a delivery fee, then we will cover the cost of delivery for the replacement. That is, if the wrong product is delivered, there is a fault with the product (including any damage caused in transit) or VYTAUTAS Mineral Water has breached a consumer guarantee.

Proof of purchase must be provided to obtain a refund or replacement. Please contact our Customer Service Team on 08 9451 1658 for assistance.

You agree that you cannot change or cancel an order after it has been placed. If you wish to change or cancel your order please contact our Customer Service Team as soon as possible on 08 9451 1658 for assistance. If we are able to change or cancel your order we may require proof of purchase, and for the ordered products to be in their original condition and packaging.

Shipping & Delivery

Delivery for online purchases is within Australia only.

All goods are shipped by standard courier service. Purchases are insured against damage or loss in transit.

Average delivery time is 4-6 business days after order payment receipt. For remote areas, please allow up to 10 business days for delivery from receipt of payment.

Online orders are limited to 5 cartons per single transaction. For orders larger than 5 cartons, please contact us by phone or email to place an order and receive a shipping rate optimized for your order.

For wholesale orders or distribution enquiries, please contact our sales office by phone or email, Monday to Friday 8am - 5pm AWST.

VYTAUTAS Mineral Water accepts no liability for any product breakage, damage or loss, or any other event or occurrence associated with handling of a shipment, or part thereof, at the delivery address. Larger orders are normally palletised and require a forklift or other specialized material handling equipment at the delivery address.

Discount Codes and Special Offer Codes

Discount codes and special offer codes may be made available from time to time for use exclusively in our online store. Any code is for single use only, unless otherwise stated. We reserve the right to cancel or amend any discount code or special offer code without notice. We do not guarantee the availability or efficacy of discount codes or special offer codes during the period of their stated validity. A discount code or special offer code has no monetary value and cannot be exchanged for, or converted to, a monetary value having purchasing power.

Correspondence

By placing an order with VYTAUTAS Mineral Water you agree to receive information from us relating to the processing of your purchase and the delivery of your purchase. We may communicate this information by email or telephone or a combination thereof, using the personal information you have provided.

 

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